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Privacy Policy

Last updated: May 28, 2026

GOOD DOPE ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us about our video production services.

Information we collect

We may collect information you provide directly, including:

  • Name and email address when you submit a contact form
  • Project details, messages, and other information you choose to share with us
  • Optional marketing email opt-in when you submit our multi-step contact form
  • Communications you send to us by email or through our website

We may also collect limited website usage information through privacy-focused analytics, including pages visited, referral sources, browser type, device type, general location such as country or region, and interactions with our website. Our analytics events describe interaction types only (such as button clicks or section views) and do not include names, emails, or message content.

How we use your information

We use the information we collect to:

  • Respond to inquiries and provide information about our services
  • Follow up with you about potential projects, proposals, estimates, and business opportunities
  • Store and manage inquiries in our CRM for sales and client relationship purposes
  • Communicate with you about projects, proposals, production needs, and business relationships
  • Improve our website, content, user experience, and marketing performance
  • Maintain the security, reliability, and performance of our website
  • Comply with applicable legal obligations and protect our rights

How we share information

We do not sell, rent, trade, or distribute personal information to third parties for their own marketing purposes.

We may share information with trusted service providers who help us operate our website, host our site, process contact form submissions, manage inquiries in our CRM, provide analytics, send email, or support our business operations. These providers are only authorized to use personal information as needed to provide services to us.

We may also disclose information if required by law, to enforce our agreements, or to protect the rights, property, safety, or security of GOOD DOPE, our clients, users, or the public.

Analytics and visitor behavior

We use Umami, a privacy-focused analytics tool, to understand how visitors use our website and to improve the site experience. Umami may help us measure page views, referral sources, device and browser information, pages visited, and general interactions with our website.

We also use custom analytics events to understand how visitors engage with specific parts of the site, such as navigation clicks, homepage section views, portfolio previews, and contact form steps. These events describe interaction types only and do not include the content you enter in contact forms.

Our analytics setup is intended to avoid collecting directly identifying personal information, and we do not use analytics to sell personal information or track visitors across unrelated websites.

We do not intentionally send names, email addresses, contact form messages, or other contact details to Umami.

Legal bases for processing

If you are located in the European Economic Area, United Kingdom, or another region with similar data protection laws, we process personal information only when we have a legal basis to do so. Depending on the context, this may include processing that is necessary to respond to your request before entering into a contract, to perform a contract, to comply with legal obligations, based on our legitimate interests in operating and improving our business, or based on your consent where consent is required.

Data retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including responding to inquiries, managing potential or active client relationships, maintaining business records, resolving disputes, improving our website, and complying with legal obligations.

Your privacy rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct or delete it, object to or restrict certain processing, request a copy of your information, or withdraw consent where processing is based on consent.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing your request. Some information may be retained where required or permitted by law, including for legitimate business records, dispute resolution, security, or legal compliance.

International data transfers

We are based in the United States, and the service providers we use may process information in the United States or other countries. If you access the Site from outside the United States, your information may be transferred to, stored in, or processed in a country that may have different data protection laws than your location.

Third-party links

Our website may include links to third-party websites or embedded content, such as video platforms. We are not responsible for the privacy practices of those third parties and encourage you to review their policies separately.

Children's privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.

Contact us

If you have questions about this Privacy Policy, contact us at [email protected].